Customer Support
Multi-channel customer service including email, chat and voice support. Our trained agents deliver courteous, consistent and KPI-driven support to improve satisfaction and retention.
Our Services
At Pancoid we deliver comprehensive Business Process Outsourcing (BPO) solutions to help organizations lower costs, increase efficiency and concentrate on their core operations. Combining technology-driven processes and experienced professionals, we deliver reliable, scalable services with measurable outcomes and strong compliance.
Data Entry & Digital Transcription
Accurate and timely conversion of scanned documents, forms and images into structured digital formats. Quality checks, format validation and secure handling ensure reliable output for your systems.
Back-Office Processing
End-to-end back-office services — invoice processing, reconciliation, form filling, data validation and other administrative workflows that keep your operations running smoothly.
Lead Generation & Appointment Setting
Targeted lead qualification and appointment setting to feed your sales pipeline. We combine research, outreach and follow-up to deliver actionable prospects for your team.
Technical Support
Tiered technical assistance for software and online platforms — troubleshooting, ticket management, escalation and knowledge-base support to reduce resolution times and increase first-contact fixes.
Online Earning / Microtasks
Platform-based microtasks and data-labeling services that scale quickly. Ideal for projects that require human judgment at low cost and high throughput.
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